What is it that sets a high performing team apart from a low performing one ? What is it that the high performer does well ?
The research behind T3 reveals the following dimensions of team performance, the challenges that every team faces if it is to perform at its best. These are generic in nature, they apply to every team, in every set of circumstances, it is only the degree of difficulty involved that changes.
T3 uses exercise formats that draw out each dimension in turn, allowing your team to develop proficiency in the internal processes needed to overcome the challenges described below. Once mastered, these same team processes can then be applied in your context.
THE TEAM IS NEW
No one knows each other, their background, experience, what they are capable of, their ability to cope with stress or fatigue
INFORMATION IS NOT FLOWING
Information between team members, does not reach those who need it, is not clear in its meaning or in the appropriate format
Trust is low
Members have doubts and disagreements over the team’s course but are not raising them, mistakes are hidden, help is not asked for even though it is needed
SUPPORT IS LACKING
Consideration is not being given to others facing critical moments, or being overloaded with tasks, assistance given is grudging or not actually helpful
The team is off track
Mistakes are being made, there are misunderstandings, violations of procedure or ethics, but no one is picking any of this up
Not in the Loop
Some team members know what is going on, but others have no idea
Unhelpful outside influences
Members come from different organisations or departments, to which they have to report, from who they get varying guidance, and who bring capabilities and resources that are not always compatible
No common understanding
There is no common understanding as to the team’s purpose, the environment it is operating within, the key challenges it faces, or how well it is doing
People are pulling in different directions, have their own objectives, competing priorities, or have little confidence in the team’s prospect of success
Wrong decision making
Decisions are being made by the wrong people within the team, using the wrong criteria, often at the last minute and in reaction to events
Lack of forward thinking
There is no forward thinking, anticipation of problems. There is no forward thinking, anticipation of problems